Privacy Policy

Lesley Ford Hampers operates https://www.lesleyfordhampers.co.uk (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive (in the course of our business and from users of the site) and how we handle and protect all customer data.

This Privacy Policy explains how we use any personal information we hold about you.  Under the General Data Protection Regulations (GDPR) you have the following rights where personal information is held by companies.

1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to data erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. Rights in relation to automated decision making and profiling.

What information do we collect about you?

We collect personal information about you when you send us your details to place an order. This contact information (name, address details, email, contact number) are only held for the purpose of contacting you to provide our service. We will never share this information with any other organisations or businesses. We do not process this information. We also collect information about website usage using cookies. This information is anonymous (see below).

Payments

Our payments are processed through iZettle and Shopify. Security of the data held there is the responsibility of these partner organisations. We do not have access to your card details and do not retain or process any financial data. They also hold the contact information listed in the paragraph above.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the details below. We want to make sure that your personal information is accurate and up to date. We may ask you to confirm some information to ensure we are not supplying personal information to its’ true owner.

Rectification of inaccuracies

You may ask us to correct or remove some or all information you think is inaccurate.

How will we use the information about you?

We collect and hold this information about you for delivery purposes. We may use this information to contact you in the future, in the course of providing our services (for example on the rare occasion that we might have to reschedule, or to notify you of changes to our services).

Should you opt to join our mailing list we may email you occasionally with offers and updates. If you have consented to receive marketing, you may opt out at a later date. Our marketing emails always contain an unsubscribe link. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, either click the unsubscribe link at the bottom of the marketing email. Alternatively you may contact us on the details below and we will manually remove you from our marketing database.

Cookies

Cookies are files placed on your computer to collect standard internet log information and visitor behaviour information. We use a range of cookies from Google Analytics and Shopify to enable us to improve our services and understand how our customers find and interact with our website. The information collected is anonymous – we cannot identify you from this data. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

It is our aim to comply with the General Data Protection Regulation (GDPR) and will keep our Privacy Policy under regular review. Updates will be made on this web page. This Privacy Policy was last updated on 8th February 2021.

How to contact us

Please contact us if you have any questions about our Privacy Policy or information we hold about you in writing to:  Lesley Ford, Robeys Cottage, Mill Lane, East Hendred, Oxfordshire OX12 8JS or email info@nulllesleyfordhampers.co.uk

07716 954303